topic 6

Topic 6
1. The secretary knows how to plan her work
I should think through the day’s work often several days ahead. Everytime , I should look at my calendar and make notes of what am to be done. I also arrange my boss plan about the meeting with his bussines collagues. So I must set the fix schedule first and make a notesin my calendar and I don’t forget to inform to my boss about what are the plan today.
2. The secretary has a sense of anticipation
Have a sense of anticipation is not onlyknow what is my routines job and doing my routines job, but also I know what to do before my boss ask for it and I must prepare fot it without the instruction from my boss. For example, when my boss have a meeting, I must prepare all about the equipment , the data, powerpoint, meeting room, etc, before my boss give the instruction for prepare. I am doing that, my boss will look good at the day when he lead the meeting with his business collagues

3. The secretary can keep secret
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Topic 5

Topic 5
1. The secretary is depandable
I can be somenone my boss can alwaysrelay on, depand, and frust on. I must on time for my work and I stand by in my boss emergency and my boss have a trust that I can represent him to leading to meeting with bussines collague when my boss can’t come.
2. The secretary makes her boss look good
I must doing my job well. For example, I must keeping the agenda and my boss schedule. Don’t forget always inform the schedule from time to time and make sure. My boss doen’t miss a meeting and the other schedule with his bussines collague so that, my boss will look good because my boss have a good secretary who always inform his agenda and not forget about his schedule

3. The secretary has a mind of her own
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Topic 4

Topic 4
1. The secretary is loyal
Working a secretary I must loyal. I mean I do my best for my company. So that my company will be become better place for anyone to eork for so my company will progress fastly. Loyal also means that I have a good attitude and good dediation for my company and my boss. For example, I must keep my company secret and I don’t tell to anybody about the secret. I am really loyal want my company to success and grow up.
2. The secretary is tactful
I must doing the right thing at the right time and trying to make a good company image. For example, when my company have complaint from my customers, I must handling the complaint by well mannered, I must give apologize first, asking the customer phone number, promise to call back, find out the situation and call back. I must make a good salutation for my company and my customers. So my companywill not bad.
3. The secretary has a sense of anticipation
Have a sense of anticipation is not onlyknow what is my routines job and doing my routines job, but also I know what to do before my boss ask for it and I must prepare fot it without the instruction from my boss. For example, when my boss have a meeting, I must prepare all about the equipment , the data, powerpoint, meeting room, etc, before my boss give the instruction for prepare. I am doing that, my boss will look good at the day when he lead the meeting with his business collagues

topic 3

Topic 3
1. The secretary enjoys prestige
As the secretary I workvery close with my boss. I am the nearst persent with my boss in the office so that I know everything before the others and I am the first person to know all about information, so thath I must keep the secret of the company. It’s makes I have a private room. I also can use all the equipment like photocopy machine, fax machine, thelepon and computer. The sepecial things from I have a private room is I can consentrate with my work, so there is no distribution from other staff. My room is beside my boss room so I can consultan about my problem of the job to make it easier.

2. The secretaries Salaries are attractive
The secretary salaries is higher and much better than employee. Eventhough I am working is not big company, but the salarie is interested. Especially, I am working in the big company and my boss is important person. Certainly, I have higher salaries. It’s because I have an important job in my company, so my company give the appreciation by big salaries.
3. The secretarial skill provide good job insurance
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Explaining Graph

Sesaria : Paulita do you know about diminishing income, many of company’s
credit to bank changed nonperforming loan?

Paulita : No, I didin’t know about it.

Sesaria : Well, you can see in the graph of Indonesian Banking. Ratio performing
loan ceiling on February 2008 is 4,21%.

Paulita : Yes. And nominal the nonperforming loan of bank creasing from Rp
42 Trillion on last December 2008 become Rp 48 Trillion on February.

Sesaria : This mean any to increasing nonperforming loan is Rp 12 Trillion only 3
month.

Paulita : Yes. We can see in the graph between may 2008 until July 2008. Rp 40
Trillion on May 2008 become Rp 41 Trillion on June and July 2008.

Sesaria : And this mean Rp 1 Trillion decrease to compare on last December 2008
until February 2009.

Paulita : Rp 46 Trillion more increase on 2008.

Sesaria : And Rp 39 Trillion more decrease on 2008.

Paulita : Yes. Ok, Sesaria, I have to go now.

Sesaria : Ok. See you later, bye.

Paulita : Bye.

Topic 13 halaman 30

Topic 13 Hal 30

B: Enseval Putramegatrading Pulogadung Jakarta. Good morning.May I help you?
A: Yes. Good morning. Could I speak to Paulita, please?
B: Who’s calling, please?
A: My name is Sesaria from Primadain Kalimsa Pluit Jakarta.
B: Primadain Kalimsa Pluit Jakarta, Ok. Well, Miss Sesaria. I’m afraid Miss
Paulita is away on business until next five days.
A: Well, Could you make a note of my complaints, pelase?
B: Yes, I could.
A: Ok. I’ll explain my problem. I put an order for a container of Anleen from you
company.
B: Yes.
A: And this morning I received the consignment but when I opened the box it
contained Dancow
B: I understand. Just a moment. Let me check. Ok. I’m very sorry to hear that. Don’t
worry about it. Today, I will take the things. And we will send your order want
you.
A: Ok. Thank you for your help. Good bye
B: You are welcome. Good bye.

Practice 2 page 12

Practice 2 page 12

B : Hi Sesaria , how are you?

A : Hi Paulita, I’m fine thank you. And how about your work ?

B : My previous job, it is more comfortable. Up till now, I’m enjoying my job.

A : And how about work rutine?

B : I’m handling the phone calls everyday, type letters at least three a week and mainly

the secretarial jobs are helped by my junior.

A : So cool. And how about colleague?

B : They are very kind and friendly.

A : Ok. Can you compare with your previous job?

B : Yes, my previous jobs are I can take a minute once of 2 weeks and other secretarial

jobs.

A : How about arranging meeting?

B : In my previous job is every 3 a week and now every month.

A : Oh, I see.

B : Ok. I have to go now.

A : Allright. Thank you for your calling Sesaria. See you next time. Good luck and

bye.

B : You are welcome. Bye.

Practice 1 page 12

Practice 1 page 12

A : Hi, Paulita.

B : Hi, Sesaria.

A : How are you?

B : I’m fine thank you. And how about you? And how about your job rutines?

A : I’m fine, too. Thank you. Well, I’m arranging the meeting monthly.

B : Aren’t you confusing?

A : Yeah, sometimes. But, I always try to manage it. And then I have to go to

abroad quarterly to supervise the branches.

B : Aren’t you arranging meeting monthly, are you?

A : Yes, this is my problem. But, mainly the secretarial jobs are helped by my

junior.

B : Oh, I see.

A : And how about your job rutines?

B : I’m handling the phone calls.

A : How often?

B : Everyday. And type letter at least three a week.

A : I see.

B : I take a minute once 2 weeks.

A : So cool. I haven’t enough time for take a minute once 2 weeks.

B : But, I stiil have other secretarial jobs.

Practice A Page 8

Practice A Page 8

2 : Arori Jaya, Good morning. May I help you?

1 : Good morning. I’m Sesaria secretary of Tarakanita Secretarial Academy. We’d

like to place order for A-4 size paper, disk, Risograph ink and file box. Cuold you tell me, how about stocks availability?

2 : Yes. Stocks are available in large quantity.

1 : Ok. Could you tell me how about the price for A-4 size paper?

2 : Yes. The price for A-4 size paper is Rp 25.000,00 per rim.

1 : Well, I need 200 rims of A-4 size paper.

2 : Ok.

1 : How about disk per box?

2 : Disk is about Rp 23.000,00 per box.

1 : I need 300 per boxes of disk.

2 : Yes. I seee.

1 : How about Risograph ink per dozen?

2 : It’s about Rp 455.000,00 per dozen

1 : I need 5 dozen.

2 : Ok.

1 : How about file box per piece?

2 : Ok. Anything else?

1 : Yes. Do you have a discount?

2 : Yes, we have a 10% discount is granted for large order.

1 : Ok, thank you.

2 : You are welcome. Thank you for your calling. Bye.

1 : Bye.

Practice 3 Page 5

Practice 3 Page 5

B : Hi, Paulita. How are you?

A : Hi, Sesaria. I’m fine thank you. And how about you?

B : I’m fine, too. Thank you.

A : I have to go to the National Bank,the Railway station, Andi’s restaurant and Northco tomorrow. Could

you tell me the routes from Cromarty Hotel?.

B : It’s quite difficult to explain. Let me think. It’d be much easier if you had a map.

A : Just a moment. I’ve got one in my pocket (pause.. rustle of papers) Right.

B : Ok. In that case, I’ll to explain how to get to National Bank first from Cromarty Hotel. So, can you see the

Cromarty Hotel on your map?

A : Yes, I’ve got it marked.

B : Well, turn right out of the Cromarty Hotel. Drive along on Mercer street until you can find aroundabout.

Take the third exit.

A : So, turn right out of the Cromarty Hotel. Drive along on Mercer street until I

can find aroundabout. Take the third exit.

B : Yes, and then drive along on Cerdar street until you can find T-junction. Turn right.

A : Drive along on Cerdar street until I can find T-junction. Turn right

B : Yes. Go straight a head until you can find another T-junction. Drive to Cool steet.

A : So, go straight a head until I can find next T-junction. Drive to Cool steet.

B : Yes. Go straight a head on Cool street until you can find another T-junction. Turn left.

A : So go straight a head on Cool street until I can find next T-junction. Turn left.

B : Yes. Go straight a head. Turn left.

A : So, go straight a head. Turn left.

B : Yes, and then drive along until you can find National Bank number F.

A : Ok. I’ve got it. And then how about Railway station?

B : You can follow the route of National Bank on Bella street. Go straight a head until you can findaroundabout. Take

the third exit.

A : So, I can follow the route of National Bank on Bella street. And then go straight a head until I can find aroundabout. Take the third exit.

B : Yes. Go straight a head on Asia street, it’s about 200 metres. And you can find Railway on your left.

A : So, go straight a head on Asia street, it’s about 200 metres. And I can find Railway my left.

B : Yes, that’s right.

A : How to get to Andi Restaurant from Cromarty Hotel?

B : Well, turn right out of Cromarty Hotel. Drive along until you can find aroundabout. Take the third exit.

A : So, turn right out of Cromarty Hotel. Drive along until I can find aroundabout. Take the third exit.

B : Yes. And then go straight a head on Cedar street until you can find T-junction turn left on Cotland street.

A : So, go straight a head on Cedar street until I can find T-junction turn left on Cotland street.

B : Yes and then drive along until you can find another T-junction on Cortland sreet. Turn right.

A : So, drive along until you can find another T-junction on Cortland sreet. Turn right.

B : Yes. And then you can find Andi’s restaurant on Rest street on your left.

A : I’ve got it. And finally how about Northco?

B : Well, turn right out of Cromarty Hotel. Drive along until you can find aroundbout. Take the third exit.

A : So, turn right out of Cromarty Hotel. Drive along until I can find aroundbout. Take the third exit.

B : And then you can drive to Cedar street. And then go straight until you find T-junction. Turn right.

A : So, I can drive to Cedar street. And then go straight until you find T-junction. Turn right.

B : Yes. And then go straight a head on Coartland street. And you can find Northco number I.

A : OK. I’ve got it. Thank you very much.

B : You’re welcome.

Practice 2 page 4

Practice 2 Page 4

B : Hi, Paulita. How are you?

A : Hi Sesaria. I’m fine, thanks you. And how about you?

B : I’m fine, too. Thank you. Where do you want to go?

A : I have to go to some places. A Chinese restaurant, a police station, a bookshop, a petrol station,a

kindergarten, a doctor’s surgery, a hairdresser’s,a swimming pool. Could you tell me the routes?

B : It’s quite difficult to explain. Let me think. I’d be much easier if you had a map.

A : Just a moment. I’ve got one my pocket (pause..rustle of papers). Right.

B : Ok. In the case, I’ll explain how to get to a Chinese restaurant first from Mercer street. It’s about a

10 minutes by car or you could go by taxi?

A : No. I’m driving car by my self.

B : So, can you see on your map?

A : Yes, I’ve got it marked.

B : Well, drive east to Marker street and go straight a head until you can find aroundbout. Take the third exit.

A : So, drive east to Marker street and go straight a head until I can find aroundbout. Take the third exit.

B : Yes, that’s right.and then drive along on Cedar street until you can find T-junction. And then turn left.

A : So, I drive along on Cedar street until I can find T-junction. And then turn left.

B : Yes. And then drive along on Cortland sreet until you can find another T-junction. Turn left. And on your right

Chinese restaurant number 8.

A : Ok. I’ve got it. And how to get to a police man?

B : Ok. Turn left out of the Chinese restaurant. Drive along on Rest sreet, it’s about 50 metres. And you can find

another T-junction on Cortland street. Turn right.

A : So, Turn left out of the Chinese restaurant. I drive along on Rest sreet, it’s about 50 metres. And I can find

another T-junction on Cortland street. Turn right.

B : Yes. Go straight a head on Cortland street. You can find another T-junction and

then drive a long it’s about 100 metres.

A : So, Go straight a head on Cortland street. I can find another T-junction and then drive a long it’s about 100

metres.

B : Yes. And you can find another T-junction. Drive along to Cool street.. and turn on

your rght number 9.

A : Ok. I’ve got it. And how about a bookshop?

B : Oh, Ok. A bookshop number 10 in front of a Police station.

A : Ok. And how to get to a Petrol station from a bookshop?

B : Well, turn left out a bookshop. Drive along until you can find T-junction. Turn left.

A : So, turn left out a bookshop. Drive along until I can find T-junction. And then turn left.

B : Yes. And then go straight a head it’s about 100 metres until you can find another T-

junction. Go straight a head.

A : So, go straight a head it’s about 100 metres until I can find next T-junction. And then go straight a head.

B : Yes. And then you can find another T-junction. Drive along it’s about 50 metres and you can find Petrol station

number 11.

A : So, I can find another T-junction drive along it’s about 50 metres and I can find Petrol station number 11.

B : Yes. That’s right.

A : And how about a Kindergarten from Petrol station?

B : Well, turn right out of Petrol station. Go straight a head on Cortland street until it’s about 50 metres. And you

can find T-junction. Drive along it’s about 50 metres .

A : So, turn right out of Petrol station. Go straight a head on Cortland street it’s about 50 metres. And I can find T-

junction. Drive along it’s about 50 metres .

B : Yes. That’s right. And then you can find Kindergarten number 12 on your right.

A : Ok. And I have to go to a doctor’s surgery. How to get it from Kindergarten?

B : Well, turn left out Kindergarten. Drive along and you can find another T-junction. Turn left.

A : So, turn left out Kindergarten. Drive along and I can find another T-junction. And then turn left.

B : Yes. Drive along it’s about 100 metres on Branch street. And you can find a doctor surgery is number 13 on

your right.

A : So, drive along it’s about 100 metres on Branch street. And I can find a doctor surgery is number 13.

B : Yes.

A : And how to get to hairdresser’s from a doctor surgery?

B : Well, turn left out of doctor;s surgery. And then drive along until you can find T-junction. Turn right.

A : So, turn left out of doctor;s surgery. And then drive along until I can find T-junction. Turn right.

B : Yes. And then drive along on Cortland street until you can find T-junction. Turn right on Cool treet.

A : So, drive along on Cortland street until I can find T-junction. And then turn right on Cool treet.

B : Yes. And then drive along until you can find another T-juntion. Turn left on Esme street.

A : So, drive along until I can find next T-juntion. And then turn left on Esme street.

B : Yes. And then go straight a head. Turn left on Bella street.

A : Ok. Turn left on Bella street.

B : Yes. And you can find Hairdresser’s number 14 on your left.

A : Number 14. Ok. I’ve got it. And finally, how to get to swimming pool from hairdresser’s?

B : well, turn left out of hairdresser’s on Bella street. Drive along until you can find aroundabout. Take the first exit

on Asia street.

A : So, turn left out of hairdresser’s on Bella street. Drive along until I can find aroundabout. And then take the first

exit on Asia street.

B : Yes. And then go straight a head it’s about 100 m. You can find swimming pool is number 15 on your right.

A : Swimming pool number 15. Ok. I’ve got it. Thank you very much for your direction.

B : Paulita, I want to go to a cinema, a supermarket, a school, an Indian restaurant, a library, a hospital a pub and a

bus station. Could tell me how to get them?

A : It’d be much easier if you had a map.

B : I’ve got one in my pocket.

A : So, can you see on your map?

B : Yes, I’ve got it marked.

A : I’ll explain how to get to a cinema first from Mercer street. Well, drive east on Mercer street until you can find a roundabout. Take the first exit.

B : So, drive east on Mercer street until I can find aroundabout. And then take the first exit.

A : Yes. And then go straight a head on Cedar street. Until you can find T-junction. Turn left.

B : So, go straight a head on Cedar street. Until I can find T-junction. And then turn left.

A : Yes. That’s right. Go straight a head on Holbarks street. And you can find a cinema number 1 on your right.

B : So, go straight a head on Holbarks street. And I can find a cinema number 1.

A : Yes. That’s right.

B : And how about a supermarket from a cinema?

A : Well, drive east on Holbarks street until you can find T-junction. Drive South on Cedar street.

B : So, drive east on Holbarks street until I can find T-junction. And then drive South on Cedar street.

A :Yes. And then go straight a head until you can find aroundabout. Take the first exit.

B : So, go straight a head until I can find aroundabout. And then take the first exit.

A : Yes. And then drive along on Mercer street. And you can find supermarket number 2.

B : Supermarket number 2.

A : Yes. And then I’ll explain how to get to a school from a school. Well, drive east on Mercer street it’s about 100

metres. And you can find a school number 3.

B : So, drive east on Mercer street it’s about 100 metres. And I can find a school number 3.

A : Yes, that’s right.

B : And how about Indian restaurant from a school?

A : Well. Drive west on Mercer street until you can find aroundabout. Take the first exit.

B : So, drive west on Mercer street until I can find aroundabout. And then take the first exit.

A : Yes. Go straight a head on Cedar street until you can find T-junction. Turn left.

B : So, go straight a head on Cedar street until I can find T-junction. And then turn left.

A : Yes. Go straight a head on Cortland street until you can find another T-junction. Turn right.

B : So, go straight a head on Cortland street until you I can find next T-junction. And then turn right.

A : Yes. And then drive along on Rest street it’s about 50 metres and then turn left. And then

you can find Indian restauran number 4.

B : So, I drive along on Rest street it’s about 50 m and then turn left. And then I can find Indian restauran no 4.

A : Yes. That’s right.

B : How to get to a library?

A : Well, you can follow the routes of a school. Because a library number 5 in front of a school

B : A library number 5 in front of a school. Ok. I’ve got it. And how about a hospital a pub?

A : Yes. Well, you can follow the routes of supermarket. Beacause a hospital a pub no.6 in front of a supermarket.

B : A hospital a pub number 6 . Ok. I’ve got it. And finally how to get to a bus station?

A : Yes, that’s right. Well, drive west on Mercer street from a hospital a pub until you can find aroundabout. Take

the first exit.

B : So, drive west on Mercer street from a hospital a pub until I can find aroundabout. And then take the first exit.

A : Yes. And then go straight a head on Cedar street until you can find T-jinction. Turn right.

B : So, go straight a head on Cedar street until I can find T-jinction. And then turn right.

A : Yes. Go straight a head on Holbarks street. And you can find bus station number 7 it’s about 200 m.

B : So, Go straight a head on Holbarks street. And I can find bus station number 7 it’s about 200 m.

A : You are welcome. Have a nice day.

B : have a nice, too.

Practice 1 page 4

Practice 1 page 4

A : Hi, Paulita. How are you?

B : Hi,Sesaria. I’m fine, thank you. How about you?

A : I’m fine, too. Thank you. Where do you want to go?

B : I want togo to the post office, the police station, Indo travel Bureau, Maxi supermarket and Pan Asia

company. Could you tell me the routes from Cromarty hotel?

A : It’s dificult to explain. Let me think. It’d be much easier if you had a map.

B : Just a moment. I’ve got one in my pocket. (pause.. rustle of papers). Right.

A : Ok. In the case. I’ll explain how to get to the post office first from the Cromarty hotel it’s about 10

minutes walk, or you could go by car or taxi?

B : No. I’m driving car by my self.

A : So, you can see Cromarty hotel on your map.

B : Yes. I’ve got it marked.

A : Well, turn right out of Cromart hotel. Go straight a head. And then you can find aroundbout. Take the

third exit.

B : So, turn right out of Cromart hotel. Go straight a head. And then I can find aroundbout. Take the

third exit.

A : Yes. And then drive along it’s about 50 m. And you can find post office no. A .

B : And how to get the police station from Cromarty hotel?

A : Ok. You can follow the routes to post office and then go straight a head until you can find T-junction

and then turn right.

B : So, I can follow the routes to post office and then go straight a head until I can find T-junction and

then turn right.

A : Yes. And then drive along it’s about 100 m and you can find T-junction. And then go straight a

head it’s about 50 m.

B : So, I drive along it’s about 100 m and I can find T-junction. And then go straight a

head it’s about 50 m.

A : Yes. You can find police station no. B .

B : Police station no. B. And how about Indo Travel Bureau?

A :Well, you can follow the routes police station. Drive east on Cortland street. And then go straight a head until you can find another T-junction.

B : So, I can follow the routes police station. Drive east on Cortland street. And then go straight a head until you can find another T-junction.

A : Yes. And then drive along it’s about 50 m. And you can find Indo travel Bureau no. C.

B : So, I drive along it’s about 50 m. And you can find Indo travel Bureau no. C.

A : Yes. That’s right.

B :And then how to get to Maxi supermarket?

A : You can find it in front of post office no. D .

B : In front of post office no. D. And finally how about Pan Asia Company?

A : Yes. Well, turn right out of Cromarty hotel. Drive along until you can find aroundabout. Take the first

exit.

B : So, turn right out of Cromarty hotel. Drive along until I can find aroundabout. Take the first exit.

A : Yes. And then go straight a head until you can find T-junction turn right.

B : So, go straight a head until I can find T-junction turn right.

A : Yes. Drive along it’s about 50 m and you can find Pan Asia Company no. E on your left

B : Pan Asia Company is no. E. Ok. I’ve got it. Thank you very much.

A : You are welcome.